30 Days, No Question Asked, 100% Money Back Guarantee
Only courses displaying the symbol on the above are covered by our no question asked 100% money back guarantee. Please read the following terms & conditions before making your purchase. Non-adherence of these conditions will void the guarantee.
Terms and Conditions
- All money back guarantees are subject to a maximum period of 30 days from date of cash reload, unless otherwise stated. No refund claims outside of this period will be considered
- The access time shall not exceed one hour, upon the date of request for refund; this period of time is more than sufficient to evaluate the effectiveness of the course.
- The course will be removed from your "My Course" list upon approval of refund.
- The Money-Back Guarantee is non-transferrable.
- OnlineTuition.com.my is not responsible for Money-Back Guarantee refunds unable to be delivered due to technical or logistical issues beyond control of OnlineTuition.com.my.
- Money-Back Guarantee is limited to one refund per course per 24 months.
- Purchaser is responsible for adherence to all local customs, tariffs and duties.
- If the course bundles with printed notes, the notes must be returned to OnlineTuition.com.my by registered post. All the notes must be in good condition, without showing any sign of sketch, tear or being photostatted.
Refunds will be dispensed by OnlineTuition.com.my to the customer within four weeks of refund approval confirmation. Refunds will be made in the name of the signed up user only. Refunds will be made either directly to the original purchasing credit card or via interbank transfer to the user’s bank account.